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Customer Support

At Rooms To Go Outlet PR, our customers are our top priority. We know that buying furniture can be overwhelming, which is why we're here to help make the process as easy as possible. Whether you have questions about our products, need some design advice, or simply want to give us feedback, our customer support team is always ready to assist you.

Contact Us

Fill out the form below with any questions or concerns, and we'll get back to you as soon as possible.

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Chat with Our Support Team

We want to make sure you have the best experience possible, which is why we offer live chat support. Click the button below to chat with one of our knowledgeable representatives.

Location

Our Store Locations

We have several locations throughout Puerto Rico, making it easy for you to find the perfect furniture pieces for your home. Come visit us and see our wide selection of high-quality furniture at unbeatable prices.

San Juan Outlet Store

Plaza Las Américas, 525 Avenida Franklin Delano Roosevelt, San Juan, PR 00918
(787) 766-4300

Bayamón Outlet Store

Plaza del Sol, 350 Calle Federico Costa, Bayamón, PR 00961
(787) 740-4300

Ponce Outlet Store

Plaza del Caribe, 2050 Ponce By Pass Ste. 202, Ponce, PR 00717
(787) 812-4300

Caguas Outlet Store

Plaza Centro, 200 Avenida Rafael Cordero Ste. 200, Caguas, PR 00725
(787) 744-4300

Mayagüez Outlet Store

Plaza del Oeste, 975 Avenida Hostos Ste. 301, Mayagüez, PR 00680
(787) 837-4300

Carolina Outlet Store

Plaza Carolina, 525 Avenida Los Ángeles, Carolina, PR 00985
(787) 752-4300

Hatillo Outlet Store

Plaza del Norte, 2000 Carr. #2 Ste. 590, Hatillo, PR 00659
(787) 262-4300

Barceloneta Outlet Store

Prime Outlets, 1 Premium Outlets Blvd. Ste. 827, Barceloneta, PR 00617
(787) 846-4300

FAQ

Frequently Asked Questions

  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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